DTZ chief executive Paul Idzik (pictured) was once offhand to a senior city journalist at the Telegraph Group. This rebuff to a friendly advance at a tennis tournament has not been forgotten. That may explain why the 48-year-old American appeared in the Sunday Times instead this weekend. But even under relatively friendly fire, Idzik does not distinguish himself.
By now, most have got the Idzik story: a 48-year-old abrasive American banker comes in to rescue a floundering agent by the use of necessarily tough tactics. Those tactics do seem to be working. Well done. But Idzik might have done better to move the story on.
Instead, the tale of how he saved DTZ is told once again - and told clumsily.
At one unfortunate point Idzik appears to mock the "British" manners of his clients. In another place he appears not to care that one-third of the staff are unhappy. He concludes with an awkward joke about his job being finished "when I don't have that natural look of paranoia anymore."
Even the paranoid have enemies, especially those who relish playing the tough guy. Idzik is a natural in that role. But his success in hauling DTZ back from the brink feels slightly in danger of being overtaken by a failure of grace towards the long-suffering staff - and a failure to give a client-reassuring vision for the business.